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Timeline Entry

Each element under timeline contains multimodal signals for a single utterance.
string
Unique identifier for the utterance
string
Speaker identifier from diarization
number
Start time in seconds
number
End time in seconds
string
Transcribed text from speech recognition
number
ASR confidence score (0-1)
object
Acoustic metrics including:
  • Pitch/energy statistics
  • Pauses
  • Spectral features
  • Commitment/passion markers
  • Lexical markers
  • Hesitation flags
string
Natural-language descriptor (e.g., “COMMITTED, PASSIONATE, emphatic”)
object
Full emotion analysis including:
  • Emotion scores (joy, sadness, etc.)
  • PAD scores (valence, arousal, dominance)
  • Dominant emotion
  • Confidence
object
Structured sentiment analysis
number
Sentiment polarity (-1 to 1)
number
Subjectivity score (0-1)
object
Cognitive analysis including:
  • Engagement score
  • Cognitive load level
  • Cognitive signals
number
Derived commitment score from prosody
string
Commitment level classification
number
Derived passion score from prosody
string
Passion level classification
number
Conviction score derived from prosody and acoustic reasoning
object
Lexical analysis including:
  • Hedges
  • Fillers
  • Questions
  • Disfluency rate
  • Self-repair flags
string
Narrative produced explaining how acoustic cues map to cognition/emotion
number
Average confidence across all agents (0-1)

ConversationSummary Schema (Reference)

Fields: When contexts such as “call out what went well” are provided, those optional arrays will contain 3-5 evidence-backed bullets.

Insights

Aggregated insights from the fusion service.
object
Sentiment statistics:
  • mean: Average sentiment score
  • std: Standard deviation
  • trend: Sentiment trend (increasing/decreasing/stable)
array
Top three dominant emotions (strings)
string
Engagement pattern: increasing, decreasing, or stable
array
Curated subset of detected moments (MomentEvent objects)
object
Profiles for each speaker
object
Analysis of conversation dynamics
object
Overall cognitive profile

Transition Event

Affective state transition detection.
string
Unique transition identifier
integer
Timestamp in milliseconds
object
Previous affective state
object
New affective state
array
Array of utterance IDs that contributed to this transition
object
Valence/arousal/engagement deltas that triggered the transition
number
Confidence score (0-1)
string
Stability indicator

Moment Event

Key moment detection.
string
Unique moment identifier
string
Moment category: objection, cta_offered, cta_accepted, cta_rejected, topic_shift
string
Speaker identifier
integer
Start timestamp in milliseconds
integer
End timestamp in milliseconds
array
Array of associated utterance IDs
string
Summary of the moment
array
Additional labels
number
Confidence score (0-1)

Conversation Segmentation

Segmentation of conversation into phases.
array
Array of ConversationPhase objects
integer
Total number of phases
string
Explanation of segmentation approach
string
Narrative arc description
array
Array of key transitions (TransitionEvent objects)

Conversation Phase

Individual phase within a segmented conversation.
string
Unique phase identifier
string
Name of the phase
number
Start timestamp in seconds
number
End timestamp in seconds
string
First utterance ID in this phase
string
Last utterance ID in this phase
integer
Number of utterances in this phase
string
Theme of the phase
string
Summary of the phase
string
Emotional tone of the phase
array
Key moments within this phase (MomentEvent objects)
object
Transition signal that led to this phase (TransitionEvent)

Error Response

Standard error response format.
string
Error message describing what went wrong
Example:

Live Session Response

Response from starting a live session.
string
Unique session identifier
string
ISO 8601 timestamp when session expires
string
Current session status
integer
Next expected chunk sequence number (zero-based)

Metrics Response

Observability metrics for dashboards.
object
Event counts by type:
  • status: Number of status events
  • final_transcript: Number of final transcript events
  • emotion: Number of emotion events
  • Additional event types as key-value pairs
object
Average agent latency per utterance type (milliseconds)
Example: